Account - General Queries

Explore our Frequently Asked Questions (FAQ) to understand the process of closing your account. Discover step-by-step instructions on how to initiate an account closure, including any required verification steps or considerations.

Claiming your deposit/withdrawal bonus is a straightforward process that enhances your trading experience. Follow these steps to ensure a seamless bonus redemption.

Explore our Frequently Asked Questions (FAQ) section to understand how you can earn bonus points and redeem funds.

Unverified traders can quickly update personal details for accuracy and security.

Changing personal information on EmpowerFX? Our Support Team is here to help. Reach out anytime via Live Chat or email for prompt assistance.

What is TradeLocker? It’s a brand-new trading platform powered by TradingView and designed for lightning-fast performance with a slick, minimalist interface. Our team...

EmpowerFX integrates with TradeLocker, offering diverse Account Types like Standard, Pro, Var, and Mini. Each symbol represents unique spreads and commission structures. Dive into our detailed commission fee guide for more insights.

EmpowerFX may lock accounts for various reasons, including multiple incorrect password attempts or internal technical issues. If you're locked out, especially due to technical concerns, our 24/7 Support Team is here to assist via Email or Live Chat.

Before attempting to transfer your funds to your wallet, please ensure that all your trades have been closed. Once your trades are closed,...

Before attempting to transfer your funds to a different currency wallet, please ensure that the funds are available in your main wallet. When...

On your account, you are able to perform three types of Internal Transfers. For detailed guides explaining the process in-depth, please view the...

When entering your phone number, please ensure: You DO NOT enter the + symbol or 00 at the beginning of your number. You...

When chatting to one of our agents via Live Chat, you may be asked for your support pin to assist you with your...