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Reporting a Problem to our Trade Support

Modified on: 9th June 2023

If you are experiencing an issue with your trade, our Trade Support will happily look into this for you.

To do so, we will need your issue to be raised via ticket. This can be either be done by one of our agents through Live Chat or by submitting your request HERE.

Please remember to include your MetaTrader Account Number and Trade ID of the trade concerned.

For guidance with finding your Trade ID’s please view the below:



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